Returns & Exchanges
We want you to be fully satisfied with your purchase from the Google Store. If you change your mind, you can return most items within 15 calendar days of delivery for a full refund or exchange.
Check Eligibility
Visit your order history page to confirm your item is within the standard 15-day return window and in its original packaging.
Print Return Label
Select the item you wish to return and follow the prompts to generate a prepaid shipping label and a return packing slip.
Package Your Device
Place the item, including all original accessories and manuals, into a secure box and attach the printed shipping label to the outside.
Ship and Track
Drop off your package at the designated carrier location and keep your tracking number to monitor the status of your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing